FORD_SRDE_2018

SUSTAINABILITY REPORT 2018 23 Social Material Issues HowWe Manage? Related Department Sustainability Risks We identify financial and non-financial risks beforehand and prevent them from damaging the continuity of our activities. We map risks across the whole value chain and create areas of opportunity through various partnerships (Goal 17). Strategic Management Inclusiveness We provide our employees with equal and fair working conditions based on inclusiveness and focus on their development. We support gender equality (Goal 5) and provide decent work for all (Goal 8). Investment in Employees Vehicle and Traffic Safety We use high technology, innovative engineering and materials to offer our customers a driving experience conforming to the highest safety standards. Thus, we contribute to the development of a healthy and safe city life (Goal 11). Transportation Technologies of the Future Environmental Material Issues HowWe Manage? Department Name Energy Efficiency and Emissions We mitigate our GHG emissions each year in line with our goals in order to focus on energy efficiency to contribute to combating global climate change. We have the goal to enable urgent actions to be taken in terms of supporting the life below water and on land (Goal 14 and 15) and tackling climate change and its impacts (Goal 13). Environmental Responsibility Vehicle Fuel Consumption and Emission Levels We develop new engine systems in line with the trends of customers tending to vehicles with less fuel consumption. Reduction in fuel consumption provides both resource efficiency and reduced GHG emissions. We support mitigating the negative impacts of climate change by reducing our carbon footprint (Goal 13) and ensuring sustainable consumption and production (Goal 12). Transportation Technologies of the Future Economic Material Issues HowWe Manage? Department Name Innovation and Digitalisation Innovation and digitalisation play an important role in our business model and we invest in these areas. Thus, we contribute by supporting an inclusive and sustainable industrialisation and strengthening innovativeness (Goal 9), improving sustainable cities and human settlements and making the cities safe and resilient (Goal 11), ensuring sustainable consumption and production patterns (Goal 12). Sustainable and Profitable Growth Customer Satisfaction With the goal of becoming the leading brand in the automotive industry in terms of customer satisfaction in sales and after-sales of products and services, we consider customer satisfaction as our primary material issue (Goal 12). Sustainable and Profitable Growth Value Chain We focus on developing our value chain in order to manage our activities in an integrated and efficient way and enable the continuity of our success. Accordingly, we place importance on the achievements of our dealers and suppliers as they are our main business partners. We collaborate with our business partners (Goal 17) and contribute to their economic growth as well as their efforts to create decent working conditions (Goal 8) by disseminating our sustainability approach through our means of communication. Sustainable and Profitable Growth GRI 102-44, 102-46, 102-47